Shipping and Return Policy

Shipping:

Orders placed Monday through Friday will be processed and shipped out within 1-3 days, (excluding Holidays, Saturdays & Sundays).

We ship via USPS Standard Flat Rate shipping (2-7 business days) to anywhere in the United States. We will notify you via email if the merchandise you have selected is not currently in stock.

Refund Policy:

Returns:


Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Items can only be done to full price items. ALL Jewelry, Custom orders, and Markdowns are FINAL sale.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Refunds:


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card within a certain amount of days.


Exchanges:


If you need to exchange it for the same item, send us an email at lilyroseboutiqueonline@gmail.com and send your item to: 10517 Fischer Park Dr. Louisville, Kentucky 40241.

Shipping:


To return your product, you should mail your product to: 10517 Fischer Park Dr. Louisville Kentucky 40241

You can also return in store!

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.